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Implementing and maintaining SAP R/3 supporting over 4000 projects and complex interfaces for a global engineering company

The Client

The client headquartered at Princeton, New Jersey, works in electronic, biomedical, and information technologies. The client’s engineering products include communication solutions, healthcare solutions, fuel cells, imagers & cameras, semiconductor design and video solutions. The client’s electronic, information, and biomedical innovations address marketplace needs for such leading organizations as Toshiba, Motorola, Goodrich, Hynix, NIST, and DARPA.

The Project

The client operates over 4,000 projects for developing its solutions portfolio and required the expertise in implementing SAP for optimizing operations, monitoring projects and creating a flexible infrastructure that could handle the demanding requirements of projects. Quintegra provided the required expertise through leveraging upon rich experience in handling SAP projects. Quintegra partnered with the client in implementing SAP while incorporating several best in class practices. An indicative list of roles undertaken by Quintegra follows:

Understanding and analysis of over 4,000 project systems consisting of approximately 15,000 networks
Roadmap preparation and implementation of SAP R/3 4.6C
Design, development and implementation of interfaces with other systems
Development of a digital dashboard as front-end with the data extracted from SAP
Ongoing 24 X 7 Level 2 and Level 3 Support
Comprehensive documentation for significant reduction in resolution time

The modules involved were Financial Accounting (FI), Controlling (CO), Materials Management (MM), Sales and Distribution (SD) and Project System (PS). Acquiring an in-depth understanding of the client’s projects while deploying a Knowledge Transfer team, Quintegra demonstrated the ability to support and implement an optimal solution that provides a good overview of operations.

Value Created

Quintegra implemented a solution that provided a single, integrated system that was easy-to-use, context sensitive, flexible, and modern—taking full advantage of SAP's technical capabilities
Provided 24 x 7 support for resolution of issues at quickest time
Increased scalability of SAP system to accommodate additional requirements with ease
Increase of 70 – 80% in service levels through customization and upgrades
Effective business process mapping and definition of new processes that directly translates to a well managed IT system
Incorporation of SAP best practices resulting in reduced cost of ownership
Well documented information on processes across projects
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