Quintegra’s offshore testing competency
center empowers the worldwide leader in wireless service
assurance products in meeting performance objectives
The Client
A global leader in Service Assurance management of
evolving, complex communication services. Through its
deep communications network knowledge, the company helps
service providers leverage their network data to improve
operational performance. The company’s proven
solutions are deployed in over 200 operators worldwide
and are offered by the leading network equipment providers.
The Project
The client has a suite of products both in the .NET
as well as J2EE stream. The products are deployed to
gather performance data from Switches / Network Elements
and report on them. This tool also provides a wide analysis
on the data captured.
The client’s product has to be deployed on a
variety of switches manufactured by different vendors;
the product needs to be customized to support various
data formats and data access protocols. The product
also needs to scale with upcoming wireless technologies
and networks. There are numerous maintenance patch releases
to different wireless service providers and network
equipment manufacturers. The business challenges included,
but not restricted to:
Any change in the technology / architecture or customization
/ change request by vendors necessitates comprehensive
regression of the product releases to multiple vendors,
network equipment manufacturers and wireless service
providers, apart from testing the new functionalities
and features.
The client identified Quintegra as its strategic partner
for performing the testing activity for its core application
and the customized patches dispatched to its customers,
on the basis of Quintegra’s strong track record,
rich pool of resources, core competency in Mercury testing
tools and process knowledge established through a dedicated
testing practice group. Quintegra started a value-based,
long term relationship with the client from early 2001
sharing their vision of adding value to the product
development team in a cost-effective way through performing
testing and quality assurance services based out of
Quintegra’s offshore infrastructure. Quintegra
also participates actively in the process development
and implementation within the client’s organization
on the testing arena and monitors the same.
The services provided by Quintegra in the engagement
include:
|
Offshore Application Testing –
Ensures quick deployment and fast to market implementation
through automation of functionality and performance
regression leveraging on WinRunner. |
|
Test management, test case management
and test reporting done using TestDirector internally. |
|
The defects are severed, reported
and tracked till closure using DDTS. |
|
Data Server Farm – Closely
replicate the production environment to triage and
surface bottlenecks pre-production. This farm has
secured access through VPN to protect Intellectual
Property Rights. |
Value Created
Measurable benefits for the client include:
|
Automated regression testing reduced
the testing cycle time from 4 days to 2 days with
complete coverage. |
|
A rich pool of over 500 automated
cases & scripts have been developed which are
fully maintainable, portable and re-usable. The
scripts can be enhanced and re-run for every release,
further contributing towards reduced testing cycle
time. |
|
Executing the testing and QA activities
through an offshore competency center, coupled with
a flexible, on-demand resource pool enables the
client to save at least 30% cost on their budget
for quality assurance. |
|
Test execution and Mercury-based
automation tools used to perform the regression
tests have resulted in increased productivity, thereby
enhancing the quality of the product and reducing
the installation time for the product from 8 hours
to 2 hours. |
|